Privacy Policy

1. Introduction

Cyclon Group (“Cyclon”, “we”, “us”, or “our”) operates the website at cyclongroup.com. This Privacy Policy explains how we collect, use, and protect information about you when you visit our website or contact us through it.

We are committed to handling your personal data responsibly and in accordance with applicable data protection laws.

2. Information We Collect

We may collect the following types of information:

• Contact form data — name, email address, company name, and message content when you submit an enquiry through our contact form.
• Usage data — anonymised data about how you use our website, including pages visited, time spent, and referring URLs, collected through Google Analytics 4.
• Technical data — IP address, browser type, device type, and operating system, collected automatically when you visit the site.

We do not collect sensitive personal data and do not operate user accounts or e-commerce transactions on this website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you have requested.
• Understand how visitors use our website in order to improve it.
• Monitor site security and prevent abuse.
• Comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Cookies

We use cookies and similar tracking technologies on our website. For full details of the cookies we use and how to manage them, please see our Cookie Policy.

5. Third-Party Services

Our website uses the following third-party services which may process personal data on our behalf:

• Google Analytics 4 — website analytics. Data is processed in accordance with Google’s Privacy Policy.
• Cloudflare — infrastructure, security, and DDoS protection. Data is processed in accordance with Cloudflare’s Privacy Policy.
• Cloudflare Turnstile — bot protection on our contact form.

6. Data Retention

Contact form enquiries are retained for as long as necessary to respond to and follow up on your request. Analytics data is retained in accordance with our Google Analytics configuration (default 26 months). We do not retain personal data for longer than is necessary for the purposes for which it was collected.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

8. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at the email address listed on our Contact page.

This policy was last updated on 19 April 2026. We reserve the right to update it at any time. Material changes will be reflected in the “Last Updated” date above.